frequently asked questions
Have questions about our products, ordering process, or what makes our offerings unique? Find answers to common questions below. If you need additional help, contact us and we’ll be happy to assist.
Where are you located?
We are located in Waverly, Pennsylvania, conveniently serving customers throughout the Scranton, PA area and surrounding communities in Northeastern Pennsylvania. Whether you are shopping locally or looking for unique products online, we make it easy to discover thoughtfully created items close to home.
What products do you offer?
We offer a curated selection of unique, high-quality products designed with attention to detail, craftsmanship, and individuality. Our offerings are created for customers looking for something different from mass-produced items, with a focus on quality, style, and lasting value.
Browse our current collection to discover available products, seasonal offerings, and one-of-a-kind finds.
What makes your products different?
Our products are thoughtfully selected and created with quality, creativity, and purpose in mind. We focus on unique details, durable materials, and designs that combine function with personality.
Whether you are shopping for yourself or searching for a meaningful gift, our goal is to provide products that feel special and made to be enjoyed.
Do you offer handmade or one-of-a-kind products?
Yes. Many of our products feature unique designs, limited availability, or handcrafted details. Because of their individual nature, some items may not be restocked once they sell out.
If you find something you love, we recommend purchasing while it is available.
Do you offer local pickup in Waverly, PA?
Yes, local customers in Waverly, Scranton, and surrounding Northeastern Pennsylvania communities may have pickup options available. Contact us for current pickup details and availability
Do you ship your products?
Yes, shipping options are available for customers outside of the Waverly and Scranton area. Orders are carefully packaged to help ensure your products arrive safely.
Shipping availability, rates, and estimated delivery times may vary depending on the product and destination.
How do I place an order?
Ordering is simple:
Browse available products.
Select the item you would like to purchase.
Complete checkout with your preferred payment method.
Receive confirmation and tracking information when your order ships.
If you have questions before ordering, please contact us and we’ll help you choose the right product.
Do you accept returns or exchanges?
Return and exchange policies vary depending on the product. Please review the return policy before purchasing or contact us with any questions about a specific item.
For one-of-a-kind or customized products, availability for returns or exchanges may be limited.
How do I care for my products?
Care instructions vary based on materials and product type. Specific care recommendations are provided whenever needed to help you protect the quality and longevity of your purchase.
If you are unsure how to care for an item, contact us for guidance.
Do you offer gift options?
Yes. Our products make thoughtful gifts for birthdays, holidays, celebrations, or simply treating someone special. If you need help choosing a gift, we are happy to provide recommendations.
Do you offer custom orders or special requests?
Yes! Learn more about our re-fin'd Heritage Shirts and begin your custom order by filling out a form. Contact us to discuss your ideas and determine what options are available.
Why shop local in Waverly, PA?
Shopping locally supports small businesses and helps strengthen the Northeastern Pennsylvania community. When you shop with a local business near Scranton, PA, you receive more personalized service, unique products, and the opportunity to support makers and entrepreneurs in your area.
How can I contact you?
Have a question about a product, order, or availability? Contact us and we’ll be happy to help.
have more questions?
Have a question about todayelizabeth? Whether you’re looking for more information about a piece, need help with an order, or simply want to say hello, I’d love to hear from you.
Reach out anytime and I’ll be happy to help.